Privacy Policy
Effective Date: Immediate
Spardex is committed to protecting your privacy and handling your personal data responsibly and in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This policy explains how we collect, use, and store your personal information when you interact with us or use our services.
1. Who We Are
Spardex
Email: info@spardexdigital.com
Website: Spardexdigital.com We are the data controller for the personal data we collect and process.
2. What Information We Collect
We may collect and process the following types of personal data:
Identity Information (e.g. your name, business name)
Contact Information (e.g. email address, phone number, postal address)
Project-related Information (e.g. website content, branding materials, preferences)
Payment and Invoice Data (e.g. billing information, transaction records)
Website Analytics (e.g. IP address, browser type, pages visited — if using basic analytics tools)
We do not collect or process sensitive personal data unless explicitly required and agreed to in advance.
3. How We Use Your Information
We process your personal data to:
Communicate with you regarding your enquiry or project
Deliver design and web development services
Manage invoicing, payments, and contracts
Maintain business and legal records
Improve our website and services (e.g., using anonymous usage data)
4. Lawful Basis for Processing
We only process your personal data where we have a lawful basis to do so. These include:
Contractual obligation – where processing is necessary to fulfil a contract with you.
Consent – where you have given us explicit permission to use your data.
Legal obligation – where we are required by law to process or store your data (e.g., accounting).
Legitimate interests – for running and improving our business in ways that do not override your rights.
5. How We Store and Protect Your Data
We store your data securely using modern IT systems with access controls in place. We will only retain your personal data for as long as necessary to fulfil the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements.
Typical retention periods:
Client records: 6 years (for accounting and legal purposes)
Enquiries with no ongoing relationship: up to 12 months
6. Sharing Your Information
We do not sell or rent your personal data. We may share it with trusted third parties only when necessary, such as:
Payment processors (e.g. Stripe, PayPal)
Cloud services and data storage providers (e.g. Google Workspace)
Legal, accounting, or IT service providers
All third parties are required to respect your data and comply with data protection laws.
7. Your Rights
Under the UK GDPR, you have the right to:
Access the personal data we hold about you
Correct any inaccurate or incomplete data
Request the erasure of your data (“right to be forgotten”)
Object to or restrict certain types of processing
Request transfer of your data to another service provider
Withdraw consent (where processing is based on consent)
To exercise any of these rights, contact us at: [your email]
If you are not satisfied with our response, you can lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.
8. Cookies
Our website may use cookies to enhance your browsing experience. Where applicable, you will be given the option to accept or reject non-essential cookies. For more information, please refer to our [Cookie Policy].
9. Links to Other Websites
Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please check their policies before submitting any personal data.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect legal or operational changes. The latest version will always be available on our website, and we encourage you to review it periodically.
Contact
If you have any questions about this policy or how we handle your personal data, please contact:
Spardex
Email: info@spardexdigital.com
Spardex Digital
Legal
Contacts
Sales
info@spardexdigital.com
Support
Support@spardexdigital.com
Copyright © Spardex Digital 2026
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